TCM Healthcare Group Limited (UK)
Effective Date: [Insert Date]

1. Introduction

Welcome to the website and services of TCM Healthcare Group Limited (“we”, “us”, or “our”). These Terms and Conditions govern your use of our website, the purchase of our traditional Chinese medicine food products, and any related services we provide. By accessing or purchasing from us, you agree to these terms.

2. Company Details

TCM Healthcare Group Limited
Registered Address: [Insert Full Company Address]
Company Number: [Insert Company Registration Number]
Email: [Insert Customer Service Email]
Phone: [Insert Customer Service Number]

3. Product Use and Disclaimer

Our food products are based on traditional Chinese medicine principles and are sold as food items or food supplements, not medicinal products.

• These products are not intended to diagnose, treat, cure, or prevent any disease.

• Always consult a qualified healthcare professional before using our products, especially if you are pregnant, nursing, taking medication, or have a medical condition.

4. Eligibility

You must be at least 18 years old to place an order on our website. By doing so, you confirm that all information provided is accurate and complete.

5. Orders and Payments

• All prices are in GBP (£) and include VAT unless stated otherwise.

• We accept payment through secure methods including [list accepted payment types: Visa, Mastercard, PayPal, etc.].

• An order is not confirmed until you receive an email confirmation from us.

6. Shipping and Delivery

• We deliver across the UK and internationally where permitted.

• Delivery times vary depending on location and product availability.

• We are not responsible for delays caused by courier services or customs clearance.

• Any customs duties or import taxes for international orders are the responsibility of the customer.

7. Returns and Refunds

• You may return food products within 14 days of receipt if unopened, unused, and in original packaging.

• Refunds are issued to the original payment method within 14 working days after we receive and inspect the returned goods.

• Return shipping costs are borne by the customer unless the product is faulty or incorrectly supplied.

8. Product Information and Labelling

We make every effort to ensure that product information (including ingredients, allergens, nutritional values, and usage instructions) is accurate. However, it is the customer's responsibility to read labels and consult a healthcare provider when necessary.

9. Food Safety and Compliance

Our food products comply with UK food safety regulations. We are registered with [insert relevant local authority if applicable], and all our products are handled, stored, and distributed in accordance with UK Food Standards Agency (FSA) guidelines.

10. Limitation of Liability

We are not liable for:

• Any adverse effects from misuse of our products.

• Losses arising from inaccurate information provided by you.

• Indirect or consequential losses related to product use.
  Our liability is limited to the price paid for the product in question.

11. Privacy and Data Protection

We process your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and our Privacy Policy, available on our website.

12. Intellectual Property

All content, branding, and images on our website are the intellectual property of TCM Healthcare Group Limited and may not be used or reproduced without written permission.

13. Governing Law and Jurisdiction

These Terms are governed by the laws of England and Wales. Any disputes will be resolved exclusively in the courts of England and Wales.

14. Amendments to These Terms

We may update these Terms and Conditions from time to time. Any changes will be posted on our website with the effective date. Continued use of our services constitutes your acceptance of the revised terms.